Terms & Conditions

These terms apply to every order placed on sirenjewels.eu. By placing an order, you agree to them.

Who I am

Siren Jewelry is a small, independent jewelry studio in Athens, Greece. The shop is operated by:

Kalafatis Triantafyllos Orfeas
Demirdesiou 87, 142 32 Nea Ionia, Attica, Greece
VAT number (ΑΦΜ): 125477079 · Tax office: ΚΕΦΟΔΕ Αττικής
General Commercial Registry (ΓΕΜΗ): 123902903000

You can reach us at [email protected], on +30 697 371 8129, or through the contact page.

Products

Every piece is handmade in solid 925 sterling silver. Because each one is made by hand, small differences in shape, texture and finish from the photos are natural and are not considered defects. Natural gemstones may also vary in color and pattern.

Prices and payment

All prices are in euros (€) and include VAT. Shipping costs are shown in your bag before you pay. Payments are processed securely by Stripe; I never see or store your card details. Your order is confirmed once payment is complete, and you'll receive a receipt by email.

Production and delivery

Pieces are made to order. Please allow 10-15 business days for production, plus delivery time. I currently ship to Greece and the European Union. Full details are in Shipping & Returns.

Right of withdrawal and returns

You may return your order within 30 days of receiving it, as described in Shipping & Returns. Rings adjusted to a customer's chosen size are made to the customer's specifications and are excluded from the right of withdrawal.

Warranty

Manufacturing defects are repaired free of charge for the lifetime of the piece. Normal wear, tarnishing of silver, and damage from accidents or misuse are not covered, but I'm always happy to offer a repair for a small fee.

Privacy

I only use your personal data to process and deliver your order and, if you've subscribed, to send you my newsletter. Read the Privacy Policy.

Wholesale

Interested in carrying Siren in your shop? I'd love to hear from you - get in touch.

Disputes

These terms are governed by Greek law. If you're not happy with anything, please contact me first - I'll always try to find a solution. EU consumers can also use the European Commission's Online Dispute Resolution platform.